Purpose of Support
You are being offered optional spiritual and emotional support from a trained shamanic practitioner as part of your helpline experience. This form explains what that means so you can make an informed choice.
Nature of Support
This support is non-clinical and complements other emotional care provided by the helpline.
The practitioner may use metaphors, storytelling, visualisation, or grounding practices drawn from shamanic traditions.
This is not therapy, counselling, or medical care.
What You Can Expect
Respectful conversation tailored to your emotional comfort and cultural background.
The practitioner is trauma-informed and trained in safeguarding protocols.
You can stop the call at any time, decline this option, or request a different support path.
Confidentiality & Safety
All calls are private and follow helpline safeguarding and data protection policies.
Disclosures indicating current risk will be escalated to safeguarding professionals.

