Purpose of Support

You are being offered optional spiritual and emotional support from a trained shamanic practitioner as part of your helpline experience. This form explains what that means so you can make an informed choice.

Nature of Support

• This support is non-clinical and complements other emotional care provided by the helpline.

• The practitioner may use metaphors, storytelling, visualisation, or grounding practices drawn from shamanic traditions.

• This is not therapy, counselling, or medical care.

What You Can Expect

• Respectful conversation tailored to your emotional comfort and cultural background.

• The practitioner is trauma-informed and trained in safeguarding protocols.

• You can stop the call at any time, decline this option, or request a different support path.

Confidentiality & Safety

• All calls are private and follow helpline safeguarding and data protection policies.

• Disclosures indicating current risk will be escalated to safeguarding professionals.